Q. How do I report bugs?
A. Please specify:
1.The version you are using.
2.URL
3.An error description. It is better if you specify the step rising bugs for debugging.
4.The log copy for the troublesome download.
5.While meeting with "illegal operation", please still include register information such as eax, ebx, etc.
Q. Is Transport with virus?
A. I guarantee there is no any virus in the installation package downloaded from Transport official site.
Q. Download job list seems to have vanished, even though the files are still being downloaded, but just not showing up. Why?
A. See below
Drag two splitter bars enclosed by red ellipse to your favorite position.
Q. Completion size is over 100% but file is still being downloaded. What's wrong?
A. HTTP and FTP have taken place that thing before 0.98, however, if you encounter again, please inform me. It is normal on MMS and RTSP for streaming size is evaluated and not very accurate. So far as streaming file could be played, ignore the completion amount simply.
Q. Is PNM protocol supported by Transport?
A. PNM is not supported directly by Transport. However, you can change pnm into rtsp to try, like rtsp://site:7070/... (7070 is default port of PNM).
Q. Some RTSP streaming could not be downloaded. Is it true?
A. Regard these streaming as normal files and use HTTP protocol to download directly if in luck.
Q. Can Transport download this kind of streaming with authentication?
A. In this field Transport is not very strong enough, and only supports BASIC at presently. If you know NTLM, RN5 and other authentication methods, please tell me.
Q. How do I bypass the clicking monitor of Transport?
A. Two methods:
1)Check "Options/Monitor/Confirmation". When dialog "Job" appears, pressing button "cancel".
2)Uncheck "Monitor browser click" in the Drop Zone or Tray context (right-click) menu.
Q. The "Download All By Transport" and "Download using Transport" (in IE extend context menu) options don't work. How?
A. Import below registry. Bold must accord with the installation path of your Transport.
REGEDIT4
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Download all by
Net Transport]
@="C:\\PROGRA~1\\XI\\NETTRA~1\\NTAddList.html"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Download by Net
Transport]
@="C:\\PROGRA~1\\XI\\NETTRA~1\\NTAddLink.html"
"contexts"=dword:00000022
Q. Why some HTTP URLs cannot be downloaded by Transport?
A. Some sites need referrer URL (from where), please enter the origin into dialog "Job/Referrer"; some sites need cookie, please check "Options/Download/Cookie". Cookie is unchecked by default, since the sites needing cookie normally cannot resume download, for instance Microsoft.
Q. Downloaded file is not my desire or error. For example, extension is "zip" but cannot be opened by WinZip, why?
A. I estimate the URL does not point to the actual file but a WEB page such as acknowledgement, server selection, etc. Two resolutions: 1) Check "Options/Monitor/Confirmation", when dialog "Job" appears first time, pressing button "cancel", continually next time, pressing "OK", because this time URL may be real. 2) Check "Options/Monitor/Parse URL", let Transport help you find real URL, but this feature will slow down your browser.
Q. What does button "Apply" do in proxy workspace? I have just added new proxy but it is not seen in "Job/Proxy", why?
A. Only clicking "Apply", the changed proxies are available. Implementing "Apply" is mainly for reducing the saving times. Tips, clicking column of proxy list to reorder.
Q. Why does the speed decrease when 95%-99% were done?
A. Not business of Transport. You can install windows 2000 and IIS, then retrieve from hard-disk. As long as test, you will know Transport performance.
Q. How to use category management feature? How to set default download folder?
A. You can maintain every category except the top "Job" by menu "Category" or category window context menu. Create a new category you want to make as the default folder, then open the dialog "Job", select it in "category" field (also modify its "Directory"), and press button "Save settings". After jobs are finished, files will be moved to that folder automatically.
Q. What's the meaning of "socket error"?
A. Ignore. This is the case that return code of socket functions is -1. Knowing socket API , you will understand.